Shipping Policy
Last updated: 7 August 2026
This policy explains dispatch, delivery estimates, shipping charges and delivery issues for orders placed through Boohz.com.
1. Shipping area
We currently ship to serviceable locations within India. Delivery is subject to serviceability by our logistics partners. If we cannot deliver an order, we will contact you and, where appropriate, cancel and refund it under the Cancellation & Refund Policy.
2. Dispatch
We aim to dispatch confirmed orders within 24–48 hours. Orders placed on weekends, public holidays or during unusually high demand may take longer. After dispatch, tracking information may be sent by email, SMS or WhatsApp, where available.
3. Delivery estimates
Orders are generally delivered within 2–7 working days after dispatch, depending on the destination and logistics partner. These timelines are estimates unless a delivery date has been expressly guaranteed. Delays may occur because of courier disruption, weather, public holidays, restricted access, force majeure or other circumstances outside our reasonable control. We will provide available assistance if a delivery is materially delayed.
4. Shipping charges
Applicable shipping charges and any free-shipping eligibility will be displayed at checkout before you place the order. Charges and thresholds may change from time to time, but the amount shown for a confirmed order will apply to that order unless corrected with your agreement or as permitted by law.
5. Delivery information
Please provide an accurate recipient name, complete address, PIN code and reachable phone number. Delays or failed delivery caused by incorrect or incomplete information may require re-dispatch and additional shipping charges. We will not impose additional charges where the failure was caused by us or our logistics partner.
6. Failed or refused delivery
A logistics partner may make additional delivery attempts. If an order is returned because the recipient was unavailable, delivery was refused, or the address was incorrect, contact us to determine the next step. Any refund or re-dispatch will take account of the circumstances, reasonable costs and applicable law.
7. Damaged, tampered or incomplete delivery
If packaging appears visibly tampered with, you may refuse delivery where practical. For a damaged, defective, incorrect or incomplete order, preserve the product and packaging and follow the Return & Replacement Policy promptly.
8. Urgent orders
Contact us before ordering if delivery is urgent. We will confirm whether expedited delivery is available and any additional charge. An urgent-delivery request is not guaranteed unless expressly accepted by us.
9. Contact us
Booch Beverages Pvt Ltd
No. 36/5, Hustlehub Tech Park, Building H-210,
27th Main Road, Sector 2, HSR Layout,
Bengaluru, Karnataka - 560102
Email: nohangover@boohz.com
Phone: +91 90085 72518